Many people ask me, "Why Mexico?" The answer could be divine intervention or simply coincidence. As I was preparing to graduate from university with a degree in English Literature—a major that doesn’t tie you to any specific industry—I faced the inevitable question of what comes next. At a birthday party, a chance encounter with my roommate’s sister, who had just returned from teaching English in Japan, sparked an idea. I could go abroad, teach English for a year or two, travel around Asia, and then return to Scotland to start a 'serious' career.

While studying for my exams in the university library, I decided to take a break and started looking for job offers in Japan and South Korea in the computer room. Just as I was about to click on an interesting opportunity, a pop-up appeared and I accidentally clicked on it. It took me to a job offer in Mexico. The name 'Mexico' caught my eye and intrigued me. Later that day, I bought a travel book on Mexico and another on South America, and spent the entire night studying them. This led me to formulate a ten-year plan to travel around South America teaching English.

The plan was to return to Scotland afterward and settle into something more traditional. But since arriving in Mexico in 2006, starting in Guadalajara, moving through Zihuatanejo, and finally settling in Puerto Vallarta in 2007, I have found my new home and have been here ever since.

Challenge: Print PV faced a common problem in many businesses: the use of multiple, non-integrated tools, which led to communication errors similar to the game of "telephone." Additionally, they lacked an effective tool for managing their inventory supply, causing delays in deliveries to customers.

Solution: It was decided to consolidate their entire operation into a single digital platform and implement material controls in production along with an inventory control system.​

Result: The implementation of these solutions had a significant impact on Print PV. They recorded a 30% increase in sales in less than three months, primarily attributed to improved inventory control. After two years, they reported a 176% growth in the company.​

Challenge: Lumek was struggling with the use of multiple disconnected systems to manage their sales and operations. Additionally, due to high staff turnover, they suffered from information loss and task tracking issues.

Solution: It was decided to consolidate all their operations into a single digital platform to achieve effective control of information.

Result: Lumek has now taken control of their client portfolio. It is possible to assign tasks to a new salesperson or operator, and they can continue seamlessly with the necessary follow-up. This improvement in controls and visibility has allowed Lumek to expand their business to other cities.

Thanks to the automation of quotations and improvements in communication, response times, formality, and efficiencies in operations and quality controls, Lumek experienced significant growth in sales comparing 2022 with 2023.

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Challenge: Cu29 relied on Excel spreadsheets for their quotes and operations management. This method prevented them from having clear visibility into costs and sales outcomes, and they were seeking a more efficient way to manage their company.

Solution: We decided to integrate their entire operation into a single digital platform that allows for quoting, invoicing, and managing production in a cohesive manner.

Result: The operation has become more efficient and faster. Now, Cu29 can make decisions based on real-time, accurate data.

Challenge: VentanasMx, a well-established company moving towards digitalization, faced the major challenge of using several non-integrated systems that complicated their operational management.

Solution: It was decided to consolidate the entire operation of the company into a single system, automating processes and tasks to improve efficiency.

Result: The implementation of this unified system has significantly improved communication within the company, providing a clearer view of customer status and more effective task tracking.

Challenge: The clinic was not satisfied with its current patient management system. They were looking for a more comprehensive solution that not only improved financial management but also enabled the automation of notifications to their patients.

Solution: We implemented a customized ERP system specifically tailored to the clinic's needs. This includes patient management, reminders and medical prescriptions, automated appointment notifications, and inventory control of medications.

Result: The solution has provided greater control and access to real, up-to-date data, significantly improving patient tracking. As a result, the clinic has achieved a 20% growth in its customer base.

Challenge: Innova Gourmet was seeking a solution to launch a new e-commerce project.

Solution: We implemented an online e-commerce solution using the Odoo system, tailored to meet the specific needs of Innova Gourmet.

Result: The project is still ongoing.

Challenge: Don Chonito has attempted to digitize its operation several times without success, facing issues such as information leaks and financial losses due to the lack of detailed control in each sale.

Solution: We consolidated their entire operation into a single platform, ensuring that the sales and production areas are perfectly aligned.

Result: The project is still in development and has not been delivered yet.

Challenge: Artisan Bakery, a startup company, has experienced impressive growth that has begun to affect its quality controls. They are seeking to implement more efficient controls to handle the high demand they face.

Solution: To address this challenge, we have proposed automating the order-taking process, production lists, and delivery controls.

Result: The project is still in progress and has not been delivered yet.